Cybersecurity SaaS for Cyber Comply FAQs
Q: Can Cyber Comply handle multiple frameworks simultaneously?
A: Yes, Cyber Comply supports multiple frameworks. You can manage compliance for SOC 2, ISO 27001, CMMC, HIPAA, and others in parallel.
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Q: Is Cyber Comply suitable for small businesses?
A: Absolutely. Cyber Comply is scalable and can be customized to meet the needs of small businesses, mid-sized organizations, and large enterprises.
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Q: Can I customize existing frameworks?
A: Yes, Cyber Comply allows you to edit controls, add new ones, and adjust policies within existing frameworks to align with your unique business needs.
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Q: How secure is Cyber Comply?
A: Cyber Comply uses encryption, role-based access controls, and secure authentication to protect your data. For hosted solutions, ensure your server is secured and HTTPS is used.
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Q: How often are frameworks updated?
A: Framework updates are pushed regularly to ensure alignment with the latest regulatory requirements. Notifications will appear when updates are available.
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Q: Can I add my own custom framework?
A: Yes, you can create custom frameworks in Cyber Comply by defining your own controls, policies, and compliance criteria.
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Q: Does Cyber Comply support evidence expiration tracking?
A: Yes, you can set expiration dates for evidence, and Cyber Comply will notify you when it’s time to update or renew the documentation.
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Q: Can Cyber Comply generate audit-ready reports?
A: Absolutely. The reporting tool is designed to produce audit-ready documentation, including summaries, evidence, and detailed compliance statuses.
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Q: Does Cyber Comply integrate with other tools?
A: Yes, Cyber Comply integrates with document management systems, ticketing software, and cloud storage platforms to streamline evidence management.
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Q: Can I assign specific tasks to team members?
A: Yes, tasks can be assigned to individual team members, and progress can be tracked directly within the platform.
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Q: How do I manage vendor compliance using Cyber Comply?
A: Use the Vendor Management feature to create and send questionnaires, track responses, and assess vendor risks.
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Q: Is Cyber Comply available on mobile devices?
A: While the platform is designed for desktop use, it is accessible through mobile browsers, and a mobile application is in development.
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Q: Can I import existing compliance data?
A: Yes, Cyber Comply supports importing existing data via CSV files or APIs, making it easier to transition from other tools.
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Q: How do I get technical support?
A: For support, you can contact support@armadacyberdefense.com or use the in-app support chat feature.
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Q: Does Cyber Comply support multi-factor authentication (MFA)?
A: Yes, MFA can be enabled to add an extra layer of security to user accounts.
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Q: Can Cyber Comply handle subcontractor compliance?
A: Yes, you can track subcontractor compliance by assigning them controls and managing their progress in the system.
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Q: What happens if I miss compliance deadlines?
A: Cyber Comply’s notification system alerts you well in advance of deadlines to help you stay on track. You can also use the reporting tool to identify overdue controls.
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Q: Is there a way to track historical compliance trends?
A: Yes, Cyber Comply maintains a compliance history, allowing you to track progress over time and analyze trends.
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Q: Can I set up automatic reminders for upcoming deadlines?
A: Yes, the platform allows you to schedule reminders for evidence updates, control reviews, and audits.
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Q: Is there a free trial available?
A: Cyber Comply offers a trial period. Contact the sales team for more details on trial options.
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Q: How do I update Cyber Comply to the latest version?
A: Updates are delivered via the platform’s update manager. Simply follow the prompts to download and install updates.
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Q: Can I use Cyber Comply offline?
A: While certain features require an internet connection (e.g., updates, cloud sync), you can manage most compliance activities offline and sync later.
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Q: Does Cyber Comply support multi-tenant environments?
A: Yes, Cyber Comply is built to support multi-tenant configurations, making it ideal for managed service providers and large organizations.
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Q: Can Cyber Comply generate compliance certificates?
A: While Cyber Comply doesn’t issue certificates, it provides the evidence and documentation required to obtain certification from third-party auditors.
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Q: Can I automate workflows in Cyber Comply?
A: Yes, Cyber Comply includes automation features for assigning controls, tracking tasks, and sending reminders.
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Q: How do I back up my data?
A: Cyber Comply includes backup and restore options. You can configure automatic backups or export data manually.
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Q: Can I export data for external audits?
A: Yes, data can be exported in PDF, Excel, or other supported formats for external audits and reviews.
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Q: Is training available for using Cyber Comply?
A: Yes, Cyber Comply offers user guides, video tutorials, and live training sessions to help you get started.
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Q: Does Cyber Comply support international compliance standards?
A: Yes, the platform supports global frameworks like GDPR, ISO 27001, and others. You can also customize controls for regional standards.
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Q: How does Cyber Comply handle changes in regulations?
A: The platform is continuously updated to reflect changes in regulations, ensuring that your frameworks remain compliant.
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Q: Can Cyber Comply generate role-based reports?
A: Yes, reports can be customized based on user roles, providing tailored insights for management, contributors, and auditors.
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Q: Does Cyber Comply have a disaster recovery plan?
A: Yes, the platform includes backup and recovery features to protect data during unexpected events.
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Q: Can Cyber Comply be deployed in the cloud?
A: Yes, Cyber Comply can be hosted on your preferred cloud provider or on-premise, depending on your organizational requirements.